Terms and conditions

The following terms and conditions apply when you travel with the train ticket (E-ticket):

• E-ticket Terms and Conditions. These terms and conditions apply to the (use of the) E-ticket.

• General Terms and Conditions for the transport of Travellers and Hand Luggage of Nederlandse Spoorwegen (AVR-NS). These terms and conditions apply when you travel with NS Reizigers B.V. (NS).

• General terms and conditions urban and regional public transport 2015. These terms and conditions apply when you travel with one of the other Dutch railway companies (Arriva, Breng, Connexxion, Q-buzz and Keolis Nederland).